Terms of service
Terms of Service
Effective Date: Tue May 27 2025
Welcome to Artisans Valley!
These Terms of Service (“Terms”) govern your use of our website and your purchase of our products through our Shopify store, operated by Artisans Valley (“we”, “our”, “us”). By visiting our site and/or purchasing from us, you agree to the following terms and conditions.
1. Store Scope & Eligibility
Artisans Valley offers thoughtfully designed home and lifestyle products including:
- Jewellery boxes and organisers
- Kitchen accessories and storage solutions
- Bathroom items for daily use and décor
This website is intended for residents of the United Kingdom and the European Union aged 18 and over.
2. Use of Our Website
You agree not to use our website or products for any unlawful or unauthorized purpose. Any violation may result in termination of access to our services.
3. Product Availability & Pricing
- All products are subject to availability.
- We may change or discontinue products at any time without notice.
- Prices are displayed in GBP or EUR, inclusive of VAT unless otherwise stated.
- We reserve the right to correct pricing errors or adjust prices as needed.
4. Orders & Payment
- You agree to provide accurate billing and shipping information.
- Payments are securely processed through Shopify’s integrated payment systems.
- We may cancel orders if fraudulent or suspicious activity is detected.
5. Shipping & Delivery
- We ship to the UK and select European countries.
- Estimated delivery times vary by destination.
- Customs duties or import taxes (if applicable) are the buyer’s responsibility.
6. Returns & Refunds
Please refer to our Return Policy for details.
Returned items must be unused and in their original condition.
7. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their content, privacy practices, or terms.
8. Intellectual Property
All content (images, designs, logos, text) is the property of Artisans Valley and may not be reused without permission.
9. Privacy Policy
Your data is handled in accordance with our Privacy Policy, which is compliant with UK GDPR and EU data protection laws.
10. Limitation of Liability
We do not guarantee that use of our website will be uninterrupted or error-free.
We are not liable for indirect or consequential damages, except as required by law.
11. Governing Law
These Terms are governed by the laws of the United Kingdom.
EU customers retain any rights afforded to them under local consumer law.
12. Changes to Terms
We reserve the right to modify these Terms at any time.
Changes will be posted on this page and are effective upon posting.
13. Contact Us
If you have any questions about these Terms, please contact us:
Email: qinxiao@artisansvalley.co.uk
Website: www.artisansvalley.co.uk